Customer relationships
that last.
Frappe CRM helps you work, not slow you down.
Open-source, intuitive, and free from extra costs.
Modern. Open Source. Frictionless.
Never miss out on follow-ups for new leads.
A lead shows interest, but without the right follow-up, they move on. Frappe CRM captures them all in a single queue, tracking every call, email, and note.
Unified Pipeline
Visualize your sales pipeline with the Kanban view. Move deals through customizable stages.
Products & Pricing
Add products, adjust prices, and apply discounts directly in the deal. Know exactly what's being sold.
Central Hub
Link every contact to their deals. Access full history of interactions for Organizations.
Link with email and save time.
Sales conversations are dynamic. Frappe CRM keeps every email linked to the right lead or deal, so you never lose context.
Email Templates
Save common responses as templates to respond efficiently while keeping communications personalized.
Log Calls & Notes
Automatically track calls via Exotel/Twilio or log manually. Link notes directly to interactions.
Team Collaboration
Tag teammates directly on deals to get quick input. Notifications keep you in the loop.
Save your views with a click.
Stop reapplying the same filters every day. Create Saved Views with your preferred details so you can pull up the exact list you need instantly.
Shared & Pinned Views
Share views with your team or keep them private. Pin frequency used lists to the sidebar.
Forecasting
Use deal values and probabilities to get a realistic estimate of expected revenue.
Insightful Dashboards
See top deals, team performance, and monthly trends at a glance.
Make it your own.
The underlying platform for Frappe CRM is the powerful Frappe Framework. It allows you to rapidly build new data models or extend pre-existing ones.
Adding custom fields or tables is a breeze, and you can add quick automation using pluggable Python scripts. Frappe CRM offers a unified product experience out of the box, but with zero limits on customization.
Explore Customization controls
Connect Directly
Seamlessly integrated with WhatsApp Business API
Move faster with WhatsApp.
Sales happens across different channels. Frappe CRM works with the tools you already use, so your leads, deals, and conversations stay linked without extra effort.
Direct Access: Message directly from the Deal page.
Templates: Send pre-approved templates for instant engagement.
Unified History: Chat logs saved to the CRM timeline.
Automatically pull leads from Facebook & Instagram.
Managing leads inside Meta’s dashboard feels disconnected. Downloading CSVs or manually copying details allows leads to slip through the cracks.
Frappe CRM pulls every Meta lead straight into your pipeline with all the details filled in. Your team sees every lead right inside the CRM, exactly where it belongs.
And it doesn't stop there. Frappe CRM also supports Exotel and Twilio CTI & SMS integrations to ensure you are connected with your customers on every channel.
Sharp, modern, and minimal.
We invested in making a beautiful and powerful design system called Espresso. It blends modernism and minimalism so that it helps the user focus on their core activity without being distracted by annoying design inconsistencies.
Access your CRM from any device.
Fast, app-like experience right from your browser. Managing your profile, leaves, and deals on the go has never been easier.
PWA Ready
Installable on iOS and Android.
Responsive Design
Adapts to any screen size seamlessly.
Not just a product, but a community.
Frappe CRM is fully open source and backed by a vibrant, global community. You are never locked into one vendor. Join a global community where people help each other.
Don't pay per user.
Most CRM products charge per user. We don't think that's fair. Frappe products are priced based on compute, allowing you to start low and scale without per-seat penalties.
Built to scratch our own itch
"It all began with rethinking our sales experience."
Existing CRMs were too basic, too expensive, or closed source. So we built our own. Now, it's open for everyone.
Start your implementation