Digital Personal Data Protection (DPDP) Act, 2023

Trusync is your one-stop shop for dpdp compliance solution

Why Conventional Solutions Fall Short

Generic software often creates more problems than it solves. We address specific industry challenges head-on.

Legal Risks

High penalties for non-compliance with the new DPDP Act.

Data Breaches

Vulnerable data infrastructure risking customer trust.

Consent Management

Complexities in managing user consent and data rights.

The TruSync Advantage

Purpose-built solutions designed for scalability, performance, and real-world results.

Gap Analysis

Comprehensive audit of current data practices against DPDP compliance requirements.

Policy Framework

Drafting robust privacy policies and consent mechanisms.

Data Mapping

Visualizing data flow to ensure lawful processing.

Compliance Dashboard

Real-time monitoring of DPDP compliance status.

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What is the DPDP Act?

The DPDP Act, 2023 is India's primary framework for regulating the processing of digital personal data.

It establishes requirements relating to:

  • Personal data processing
  • Consent and lawful processing
  • Data Principal rights
  • Data security
  • Breach management
  • Grievance redressal
  • Children's data
  • Significant Data Fiduciaries
  • Regulatory oversight

The Digital Personal Data Protection Rules, 2025 provide detailed operational requirements under the framework.

Who Needs to Consider DPDP?

DPDP requirements can apply to organisations across industries that process digital personal data.

Manufacturing

Customer, employee, dealer, supplier and enquiry data.

Real Estate

Buyer, tenant, lead, broker and customer information.

IT & SaaS

User, customer, support, application and marketing data.

Hotels & Hospitality

Guest, booking, contact, loyalty and marketing information.

Healthcare

Patient, appointment, employee and related personal data.

Education

Student, parent/guardian, admission and academic information.

Banking & Financial Services

Customer, KYC, employee and financial-service related data.

Retail & E-Commerce

Customer accounts, orders, delivery, support and marketing information.

Every organisation should assess its own processing activities and applicable requirements.

Key Areas of DPDP Compliance

Data Discovery & Inventory

Identify personal data, systems, applications, processing activities and data flows across the organisation.

Purpose & Lawful Basis

Map each processing activity to its purpose and applicable lawful basis.

Privacy Notices

Provide clear information about personal data collection, processing purposes and applicable rights.

Consent Management

Where consent is the applicable basis, manage consent, preferences, evidence and withdrawal throughout the lifecycle.

Data Principal Rights

Enable applicable requests such as access, correction, erasure, consent withdrawal and grievance redressal.

Data Security

Implement appropriate technical and organisational safeguards including access control, encryption, logging, monitoring and secure disposal.

Breach Management

Establish processes to detect, assess, respond to and document personal-data breaches.

Retention & Erasure

Define appropriate retention periods and implement controlled review, deletion and disposal processes.

Processor & Vendor Governance

Identify third parties processing personal data and manage their contracts, data access, security and compliance responsibilities.

DPIA & Privacy Risk

Assess privacy risks associated with applicable processing activities and implement appropriate controls.

Children & Guardian Data

Implement appropriate controls for processing children's personal data and applicable guardian-related requirements.

Governance & Audit

Maintain policies, responsibilities, assessments, audit trails, evidence, findings and remediation activities.

DPDPA Technology Consulting

Turning Privacy Requirements into Technology & Business Controls

We provide DPDPA Technology Consulting to help organisations translate India's Digital Personal Data Protection Act (DPDP Act) requirements into practical technology, processes and governance controls.

Our consulting approach covers the complete personal data lifecycle:

Collection → Consent → Processing → Storage → Sharing → Retention → Deletion

with a focus on improving privacy, security and regulatory readiness.

Our Key Consulting Areas

DPDPA Readiness AssessmentAssess your current technology, processes and controls to identify compliance gaps and priorities.
Personal Data Discovery & MappingDiscover, classify and map personal data across applications, databases, business processes and data flows.
Consent & Preference ManagementDesign and implement consent, preference and withdrawal workflows where applicable.
Data Principal RightsEnable technology-driven workflows for applicable access, correction, erasure and other rights requests.
Privacy Notice & Consent WorkflowsIntegrate privacy notices and applicable consent mechanisms into websites, applications and business processes.
Retention & Deletion AutomationDefine retention policies and automate applicable review, deletion and disposal processes.
Data Breach & Incident ManagementDesign workflows for incident detection, assessment, escalation, response, notification and evidence management.
Vendor & Third-Party GovernanceAssess and manage third-party processors, data sharing, contractual controls and data flows.
Privacy-by-Design AssessmentEvaluate applications and new initiatives for privacy requirements before implementation or release.
Audit Trails & Compliance ReportingEstablish evidence, audit trails, compliance dashboards, assessments and management reporting.
Enterprise Application IntegrationIntegrate DPDP controls with ERP, CRM, HRMS, websites, mobile applications, APIs and other business systems.
Privacy Technology RoadmapDevelop a practical roadmap for implementing and continuously improving privacy technology and controls.

Our DPDP Implementation Approach

We help organisations move from compliance requirements to an operational privacy framework.

01 —AssessUnderstand your organisation, personal data, systems, processes and current compliance posture.
02 —DesignDefine the appropriate privacy processes, technology controls, governance structure and implementation roadmap.
03 —ImplementImplement notices, consent, rights, retention, security, processor, incident and governance controls.
04 —IntegrateConnect privacy controls with your existing business applications and technology ecosystem.
05 —MonitorContinuously track compliance activities, risks, requests, incidents, vendors and remediation.
06 —DemonstrateMaintain evidence, audit trails, reports and compliance records to demonstrate your privacy posture.

Sentinel-DPDP

Your DPDP Compliance Control Center

Sentinel-DPDP helps organisations operationalise their privacy programme through a unified platform covering:

  • Data Inventory & Processing
  • Purpose & Lawful Basis
  • Privacy Notices
  • Consent Management
  • Data Principal Rights
  • Grievance Management
  • Processor & Data Sharing Management
  • Retention & Erasure
  • Breach Management
  • DPIA & Privacy Risk
  • Security & Governance
  • Audit & Compliance Evidence
  • Compliance Monitoring & Reporting

From Data Discovery to Demonstrable Compliance.

DPDP Compliance Lifecycle

Discover
Identify personal data, systems, applications and processors.


Assess
Understand purposes, lawful basis, risks and compliance gaps.


Implement
Deploy the required privacy, security and governance controls.


Integrate
Connect DPDP controls with your business applications.


Monitor
Track compliance, risks, incidents, rights and remediation.


Audit & Improve
Maintain evidence, assess controls and continuously improve.

Why Choose Us?

Technology + Compliance + Business Process

DPDP compliance cannot be addressed through documentation alone.

Our approach combines:

  • Regulatory Understanding
  • Business Process
  • Technology
  • Security
  • Automation
  • Governance
  • Continuous Monitoring

This enables organisations to move beyond a static compliance programme and build an operational privacy framework integrated into their everyday business processes and technology landscape.

Start Your DPDP Journey

Not sure where your organisation stands?

We can help you assess your current DPDP readiness, identify technology and process gaps, and develop a practical implementation roadmap.

Disclaimer
This content is provided for general informational purposes and does not constitute legal advice. DPDP applicability and obligations may vary depending on the organisation, processing activities, sector, exemptions and applicable legal requirements.

Last Reviewed: August 2026